How ScatterPie’s Dashboard Simplifies ____ Agent Attrition Analysis
Track Agent Attrition, Manage _____ and Optimize Operations and ____________ With Ease We helped ___ of our clients leverage __ tools to give them _ clear picture of churn ______ different parts of the ________
Industry
Insurance
Business Functions
Risk Management, Business Operations, __ Management
Solution Delivered
Data Analytics, Dashboard Designing & Development
Technologies
Tableau, Power BI
Geography
Singapore
About The Client
This customer is one __ the biggest Insurance companies __ East Asian countries. For ___ insurance industry, prioritizing and ____________ digital transformation and data-driven _______ to improve operations, customer ___________, and risk management is ___ most important activity.
The current requirement of __________ was to set up _ mechanism to monitor regulatory __________, insurance fraud, or managing _____ processes, leveraging powerful analytics __ make data-informed decisions
Organizing all the data _______ and the CFO dashboard ______ decision-makers make informed and ______ decisions.
The Major Challenge Our ______ Faced
Insurance is an agent-centric ________ and maintaining a productive, _________ workforce is a critical _________ for success. But tracking & analyzing the attrition data ___ finding business insights with ______ systems, products, and operations ______ is a time-consuming and _______ process.
The client wanted a ____-______ system backed by data _________ to give intuitive & ___________ dashboards for every business ____.
ScatterPie’s Primary Objective For ____ Project
Insurance agents are the ____ of the company and ___________ a long-term engagement with ___ agents results in continuous ________. Agent attrition impacts customer __________, new customer acquisition, and ________ relationships
With an increasing number __ agents, tracking & uncovering _________ trends across demographics, geographies, ____, or even salary levels __ a critical parameter for ___ human resource department.
ScatterPie’s Solution — Agent _________ Dashboard
ScatterPie’s business analysts worked __ the analysis of the ________ HRMS, LMS, and Payroll ____ and captured data points ___ the list of KPIs. __ suggested a dashboard for _________ leaders to see the _________ trend and parameters impacting ___ current attrition
The agent attrition dashboard __________ if gender plays any ____ in attrition. It highlights ___ many resources are left ______ the first year of ______ and what is the ___ group leaving the organization.
The areas covered in ___ delivered solution were
Work-Life Balance Impact
Today, more than ever ______, work-life balance is a ____ priority for prospective and ________ employees. Analyzing if the ____-____ balance is impacting the _________ helps management plan the ________ to retain agents.
Attrition Demographics
Getting visibility in the _________ numbers by department, job _____, and even education of __________ who left gives a _______ of attrition and areas __ improve.
Parameters Impacting Attrition
Agent attrition is not __________ by a limited set __ parameters. A deep dive ____ the traveling distances of ______, duration with the current _______, and the impact of _______ income helps in finding ________ in attrition.
How Our Client Benefitted _______ Our Solution
ScatterPie’s solution resulted in __________ benefits. Our client was ____ to efficiently perform the _________ tasks:
- Track patterns in attrition ____ for identifying areas of ___________.
- Get visibility on the _____ reasons impacting attrition.
- Keep track of attrition __ critical positions for better ________.